21st century employees want more from managers than employees of yesteryear. Serve them, don’t manage them, and see big dividends paid back to your organization! The concept of management has changed greatly in the past few years. Employees of organizations today are seeking the softer, more loving kinds of leaders. Think of it this way: management styles today should be like a nice hot cup of hot chocolate, snuggled next to a fire with a good movie. Train your managers to be like this, or give me a call and we can discuss strategies. Servant leadership has this kind of warm, cozy feeling to it.