We should never lose sight of the fact that people make a company what it is today and what it will be tomorrow. Also, we should not forget our people in the development and organizational sense as well as the retention situation. Have we taken our people for granted? Like other industries, the employee in the Home Healthcare market does not always feel as passionate as the owner about the mission of the organization, and they may be confused about how they fit in to the organization’s changing future. Many employees are becoming discouraged when they hear or read about the industry’s problems relative to reimbursement schedules and the expense involved with quality service.
