We should never lose sight of the fact that people make a company what it
is today and what it will be tomorrow. Also, we should not forget our
people in the development and organizational sense as well as the
retention situation. Have we taken our people for granted? Like other
industries, the employee in the Home Healthcare market does not always
feel as passionate as the owner about the mission of the organization, and
they may be confused about how they fit in to the organization’s changing
future. Many employees are becoming discouraged when they hear or read
about the industry’s problems relative to reimbursement schedules and the
expense involved with quality service.
