Anyone whos been to a supermarket or drug store lately already knows the basic rule of purchasing: Frequent customers get the best prices and the best service. It was the travel industry?American Airlines in particular?that invented the idea of a frequent shoppers program to encourage travelers to bring all their business to one supplier. Today, 30 years later, even small accounting firms and their clients can save money and make traveling a little easier for their staff by applying this basic concept. This article outlines the best practices of corporate travel management programs at Americas biggest companies and accounting firms and shows how they can be adapted to meet the needs of smaller CPA firms and their clients…
