The workplace is a reflection of society at large. Today, we see a gamut of
behaviors that demonstrate a lack of respect and civility, both inside and
outside the workplace. Studies and polls indicate that Americans view
incivility as a serious problem that is getting worse. One study
found that 60% of employees believe that co-workers’ annoying
behaviors negatively impact the workplace and, as a result, 40% reported
that they are looking for new employment. These and other findings
illustrate that disrespectful and uncivil behaviors drain productivity and
negatively influence both an organization’s bottom line and the
overall economy.
