The human resources function at Berkshire Bank was swimming in information. The bank had data spread over multiple HR systems and spreadsheets that it had to regularly “cleanse” and blend for the purpose of organizational and compliance-related reporting. But existing processes for combining and transforming that data were too often manual and cumbersome, creating long delays and increasing chances for error.
MaryAnne Christian, an HR business analyst at Berkshire in Pittsfield, Mass., turned to self-service data preparation software that automates the blending of data from disparate HR sources.