Viewpoint: Should You Let Employees Break the Rules to Make Customers Happy?

?Editor’s Note: SHRM has partnered with Harvard Business Review to bring you relevant articles on key HR topics and strategies. Organizations are increasingly relying on technology to deliver simple transactions in a standardized way.... Read more »

Alcohol Addiction at Work: What Employers Should Know

?Jessica Dueñas was determined to keep her secret. In 2019, Dueñas was a special education teacher at a middle school in Louisville, Ky., who had just been named the Kentucky Teacher of... Read more »

Full-Time to Part-Time: Educate Employees About Ramifications for Benefits and Compensation

?Employees who want to switch from full-time to part-time status should be fully apprised of the implications for benefits and compensation—not to discourage them from switching but to ensure they’re making an informed... Read more »

Could Regulation of AI Be on the Horizon?

?The U.S. Department of Commerce announced April 11 a request for public comment to determine how regulators can help make artificial intelligence systems trustworthy. Comments are due to the Commerce Department’s National... Read more »

Employers in British Columbia Ensure Safety During Opioid Decriminalization

?Employers in British Columbia play an important role in educating employees about both the decriminalization of illegal drugs, including opioids, and the fact that they will not tolerate possession in the workplace,... Read more »

Court Upholds Work Permits for Spouses of H-1B Visa Holders

?Eligible spouses of H-1B workers will continue to be allowed to apply for employment authorization in the United States after a federal district court upheld a 2015 Department of Homeland Security (DHS)... Read more »

Biden Ends COVID-19 National Emergency

?President Joe Biden on Monday signed a Republican-led resolution to end the national COVID-19 emergency, a month earlier than originally planned. The national emergency is one of two COVID-19 emergencies that has... Read more »

Candidate Resentment Is on the Rise

?For the second year in a row, candidate resentment—a measure of negative experience with the hiring process—has risen around the world. The only region where candidate resentment didn’t rise in 2022 was... Read more »

How to Manage Generative AI and ChatGPT in the Workplace

?Question: What does generative artificial intelligence have in common with the 2023 Academy Award winner for best picture? Answer: They’re both “Everything Everywhere All at Once.” That joke is not courtesy of... Read more »

Jobs Site Agrees to Use AI to Find Bias

?A recent hiring bias settlement with the U.S. Equal Employment Opportunity Commission (EEOC) has resulted in a “beneficial” use for artificial intelligence technology, even as the agency has been strongly cautioning employers... Read more »
Subscribe to our Newsletter